Contact Us, Returns, Refunds, Privacy...

How to contact World Dance New York

As you may have guessed, we are in New York City.  You can call us on +1 212 772 7107 (ask for Scott), email us at, or send us love letters at World Dance New York, Suites 4D/4E, 372 Fifth Avenue, New York, NY 10018, US. 


World Dance New York wants you to love our videos!  If you are not happy with one of our DVDs you can return it within 7 calendar days after the day you received it and we will send a full refund (minus your original shipping charges) to the account you used for the purchase within 14 business days after World Dance New York receives the DVD.

World Dance New York does not do exchanges. You can return your purchase and use your refund to buy something else though.

How to return your DVD

  1. Get in touch: Call or write us to discuss the problem at +1 212 772 7107 (ask for Scott) or  We may be able to solve the problem on the phone.
  2. Wrap it up: Here’s what you need to include in your package.

    Do include:

    • The original package your purchase came in
    • The DVD
  3. Send it back to World Dance New York, 372 Fifth Avenue, Suites 4D/4E, New York, NY 10018, US.  You are responsible for making sure that the device arrives at World Dance New York in its original condition.

Initiate a return within 7 days of
receiving your order
Return item to World Dance New York
within 3 days of receiving
a Return Merchandise Authorization (RMA)
Item arrives at World Dance New York's warehouse Receive refund within 14 calendar days


World Dance New York Privacy Notice

World Dance New York knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting, you are accepting the practices described in this Privacy Notice.

What personal information about customers does gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we may use "cookies," and we obtain certain types of information when your Web browser accesses or advertisements and other content served by or on behalf of on other Web sites.
  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from if your computer supports such capabilities. 

What About Cookies?

  • Cookies are alphanumeric identifiers that we may transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide certain features such as the storage of items in your Shopping Cart between visits.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use any products and services that require you to Sign in.

Does share the information it receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and only with organizations that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Protection of and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes.  To do so would be in violation of the commitments we set forth in this Privacy Notice.

Privacy Notice ©
Updated August 14th, 2014